Category: | Meal takeaway, Restaurant, |
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Address: | 10490 Westport Rd, Louisville, KY 40241, USA |
Zip code: | 40241 |
Website: | http://www.raisingcanes.com/ |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 11:00 PM |
Tuesday: | 10:00 AM – 11:00 PM |
Wednesday: | 10:00 AM – 11:00 PM |
Thursday: | 10:00 AM – 12:00 AM |
Friday: | 10:00 AM – 12:00 AM |
Saturday: | 10:00 AM – 12:00 AM |
Sunday: | 10:00 AM – 11:00 PM |
Food is pretty good, I don’t think the tenders are anything special, but the Cane’s sauce makes them special. The Cane’s sauce is amazing! The staff isn’t very friendly but they are fast and efficient and my order has never been wrong.
Excellent service! The food was good and the service here was exceptional. I truly felt that these guys were doing their best to make me feel welcome.
Their food is the best but at this location the staff was less than helpful. We waited at the cash register for almost 10 minutes before someone took our order. Employees would look at us from the back and then look down. We felt awkward waiting there. If I didn't love the food so much I would have left. Also almost every table was dirty. Not going back to this location.
Food was decent but the service was a bit immature. I understand that the staff is young but they should be trained or disciplined a bit better to accommodate customers with simple common courtesy when working in a fast food place. I mean it's a chicken finger and french fry spot, so offering simple things like condiments in the drive thru like sauces, ketchup as well as smiling when interacting with guests can go a long way. Also, informing guests that they are being charged for simple condiments would be a plus as well. So by now, sure the person reading this review can see that I was not offered and sauces or ketchup which isn't a huge deal. But when I asked, they did indeed add the sauce of choice to my bag but did not make me aware that I was being charged for it. When I asked for an additional sauce for my second order, they then informed me that there is a charge for the sauce. I asked if they charged me for the first sauce and they said yes. No big deal but sometimes, explaining things like that can go a long way in customer service. Not in 100 years would I have thought that I would be charged for a small honey mustard cup. Let alone, the employee give me a dry attitude when I asked for an additional condiment and asked how much are the condiments and why I was charged. Other than that, the food was pretty good.
Had a great experience it all went out smoothly. Took my order and it was done quickly. They came by after a while and asked if there was anything they could do for me. Very nice experience