Category: | Restaurant, |
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Address: | 219 Kroger Way, Versailles, KY 40383, USA |
Zip code: | 40383 |
Website: | https://locations.bk.com/ky/versailles/219-kroger-way.html |
Opening hours (Edit) | |
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Monday: | 6:00 AM – 12:00 AM |
Tuesday: | 6:00 AM – 12:00 AM |
Wednesday: | 6:00 AM – 12:00 AM |
Thursday: | 6:00 AM – 12:00 AM |
Friday: | 6:00 AM – 12:00 AM |
Saturday: | 6:00 AM – 12:00 AM |
Sunday: | 6:00 AM – 12:00 AM |
Stopped for coffee and a breakfast sandwich. We both had the biscuit egg and bacon sandwich and it was good. Coffee was good and was hot but not too hot. I could sip it right away.
This Burger King was clean, had friendly staff and the food was hot and fresh!! We were greeted as soon as we walked in the door. Jimmy made us feel totally comfortable even though I couldn’t make up my mind on what I wanted. He even had us laughing!! If I lived in this town, I’m sure I would come here often! Thanks guys for such a great experience!!
The food was really good the place was nice and clean and I was impressed overall with the store in most ways. However, I found the staff to be less than fully trained in my opinion.
When I came in I was the only person in the store yet I was greeted by the question, "Are you wanting to order something?", and I couldn't understand why standing on my side of the counter - after having just walked in why would they would anyone assume otherwise?
Then they get my order wrong. Although it was a simple mistake - a basic mistake that should not have been made. Being as it was a new person behind the counter I can understand.
I will say this on their behalf, once I received my food the order was hot and fresh and very good. I ordered a breakfast meal consisting of a ham egg and cheese croissant sandwich an order of hash browns and an orange juice. The food was very good, it was fresh and hot! Kudos!
However, the person who trains was close-by really close by and should have stepped in and showed the trainee what to do but did not. I will continue to check in on the store and report back.
Sometimes a simple snapshot doesn't always give you a complete idea and I do not like to judge harshly without strong evidence.