Address: 409 E Prien Lake Rd, Lake Charles, LA 70601, USA
“This afternoon I stopped in their drive thru. The attending employee was so prompt and polite. While I was waiting on my food I saw/heard what I assume was their manager on the phone with a customer. I have no clue what the customer was upset about, but I did hear the manager handling the situation with respect while still maintaining professional boundaries. It was so good to see (not that I would want any service worker to be abused). The manager was so respectful and you could tell he genuinely wanted to make the situation right. Then, when the attending employee came back with my pizza, they asked if I needed anything else. Right as I was about to drive off, they NOTICED me talking to my kid in the back seat. They stopped me and asked if I wanted some cookies. I was surprised but I said sure (I didn’t even know they had these). They brought the exact number of cookie packs I needed and said “I didn’t notice the kid before.” Like, how sweet and thoughtful. I was so pleasantly surprised. Y’all are doing it right over there guys, for real. Plus, the pizza was SO good and made perfectly. 10/10 recommend.”
Address: 3509 Gerstner Memorial Hwy, Lake Charles, LA 70607, USA