Firehouse Subs Severna Plaza

First and foremost, I am a "ROOKIE"???? lol, to Firehouse subs, so tonight being my first experience I would have to say, they don't provide enough stars on here for me to truly express how AMAZING this place is. So I will instead give it ????????????.. From MIKE, the exceptionally polite and extremely helpful and knowledgeable crew member with his recommendations and very welcoming attitude, the ABSOLUTELY UNDENIABLY DELICIOUS food, the overall cleanliness, ambiance and warm comforting atmosphere, the wait time that was more than gracious enough, to RON, the owner, who gave me my very own nickname, making me feel right at home... I couldn't be more pleased with everything. And to those who have negative comments about wait time, everyone is entitled to their opinion, freedom of speech, but do take into account that this is a business, that is trying to please and do their best with every customer, and between call in orders, online, and in store, there are only 2 ovens and only so much a crew can do to complete each order. There are no fairy wands or finger snaps, they are doing the best they can to please multiple people at multiple times and sometimes u just can't please everyone.. but I'm positive they try. Just put yourself in a business like that's shoes is all I'd ask. But the food and service were so exceptional, that even if I'd have had to wait 30 min, which I didn't at all, I gladly would have. CAUSE IT WAS WORTH IT. Keep up the good work guys, you're on ????!!!... Thanks Mike and Ron....????Heather.

Great subs, and friendly staff.
They offer a discount to plaza center workers which is always nice.

The sub I bought was very good ,and at a great price

Nice staff. Great food. No problems in the three years I've been eating here.

Very very good subs. Food is definitely worth a stop in. Good variety, friendly staff, and very into outreach and community interaction. Haven't been crowded the times I've gone. Always a good purchase. Only complaint keeping it from 5 stars: they are consistently late when I order ahead, even if I set the time well in advance. I would prefer if I put my order in 30 minutes before arriving that I not wait another 10 or so when I arrive, which has happened every single time. Still going to come back, though!