Royal Farms

I decided to stop at the Royal Farms on McCormick Rd in Hunt Valley, MD for gas. We pulled up to pump 3 and put my credit card in and the screen froze up. Concerned that my card info was saved on the pump, I went inside and asked for the manager, who was busy and told an employee he was not going out. The employee spoke to a gentleman by the name of Tim who was also busy, but!
He turned and greeted me with a big smile and told me to come on let's check the pump out. Tim was so friendly and helpful, the screen would not unfreeze, but we went back in and spoke with a man making sandwiches who assured me the pump would not save my credit card number and I should be fine to fill up at another pump.
Tim assured me it was going to be fine and told me to check my account on line in the morning. I continued to think about Tim as I continued on my way to Pennsylvania. In the few minutes of meeting him and speaking with him, I was provided with the BEST customer service I have experienced in a very long time. I wish we all could be as patient, kind and understanding as Tim.
I had my 7 yr old grandson with me, I pointed out to him how kind and helpful Tim was to me and how Mr. Tim is a great example of GOOD HUMAN BEING.
Your company is very lucky to have Tim on your team.
Tim! I thank you again for your kindness,
Concern and eagerness to help me on Saturday.

Paulette Pressley and family

I love they're chicken and 2theyre potato wedges! The potato wedges are fresh and good! I recommend this place!

Plenty of fuel pumps. Made to order food was prepared very quickly and fresh. Multiple cashiers and self checkout made for a quick in and out for food and drinks. Fresh grind and brew coffee was excellent.

Could be run much better. Twice they weren't making sandwiches when I went in there. Can't hold a candle to Wawa except for their chicken