Jersey Mike's Subs

My visit here recently was my 1st Visit to any Jersey Mike's Location. I was excited after reading all of their great Reviews at other locations. I ordered via their App. I got the (Giant) Big Kahuna Sub. I wanted a Fountain Drink too, but I could not see where you could order that online. My total came to about $19.00 after the Tip. I noted that the inside was clean, nicely decorated and well-organized. It was busy but not too crowded. I was able to go directly to the Cashier, who also greeted me warmly when I came in, and I told her that I had an Online Order. She seemed a bit perplexed at first and when I saw her searching through some bags laying at a Pickup shelf near the Cash Register, I knew I was in trouble. She put my bag on the counter with an unattached receipt on top of it. I then picked it up and took a quick look inside of the bag. When she saw me going for the napkin dispenser, she then offered to put napkins in the bag for me. As soon as I felt the temperature of the bag I knew my sandwich was not hot at all. My fears were confirmed when I pulled over on my way home to take a bite. My sandwich was Lukewarm at best, but I will admit the ingredients did taste fresh. Note To Self: I Will Not Order Online Again unless I'm sitting outside because it's obvious they made my sandwich hours before I was scheduled to pick it up and threw it on a shelf. In addition, I'm rather disappointed that some locations offer Sandwiches other locations do not and at the very least, I'm not clear why Provolone Cheese is not offered here? I will give them one more chance by returning to this location again in the future. I will update this Review and Rating as appropriate asap after my next visit.