Category: | Restaurant, |
---|---|
Address: | 5330 W Main St, Kalamazoo, MI 49009, USA |
Zip code: | 49009 |
Website: | https://www.applebees.com/en/restaurants-kalamazoo-mi/5330-west-main-street-83080/?utm_source=Go |
Opening hours (Edit) | |
---|---|
Monday: | 11:00 AM – 12:00 AM |
Tuesday: | 11:00 AM – 12:00 AM |
Wednesday: | 11:00 AM – 12:00 AM |
Thursday: | 11:00 AM – 12:00 AM |
Friday: | 11:00 AM – 1:00 AM |
Saturday: | 11:00 AM – 1:00 AM |
Sunday: | 11:00 AM – 12:00 AM |
Over all, good place... But this visit definitely did not turn out all that great. When we got there it took a long time for us to get served as our server was nowhere to be seen. When we finally did get served it took a little while for the food to come out because I guess they had received a big table or something. I got some of the appetizer plates and they were overall pretty good. I think this is a solid 3 star restaurant.
Been to this location 10+ times now. Food is a bit inconsistent. When the meal is done right, it's very good. When it's not, they are quite accommodating. The new servers might not get trained very well and/or get thrown into the mix too soon. Example: on a moderate but not busy Tues @ 6pm, a newer server forgot drinks, sides of ranch, lemon for water, tried to take a fork (with salad, still needed for entree), and input the bill wrong (could be understandable in most scenarios, but the bill read: "two for 20/25...$29"). The server could have just been having a rough day in life. In reference to other servers there, my girlfriend and I experienced great service 75%ish of the time.
Tends to be busy alot, the staff seem to handle it well. Wasn't too bad of a wait for a party of 6. The food came out fresh and as ordered. A few of the girls in my group ordered the drink special for the month and all liked it. Out server was friendly and efficient. Nice place to grab a quick dinner with friends or as a family.
Its convenient to go but the menu seems to change often. Some of the deals that were good are no longer. I wish some of the popular deals come back and stay. The frozen strawberry lemonade is very good. The need to offer grilled shrimp all the time.