Starbucks

(5 Reviews)
27212 Beck Rd, Novi, MI 48374, USA

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Contacts

Category: Cafe, Restaurant,
Address: 27212 Beck Rd, Novi, MI 48374, USA
Zip code: 48374
Website: https://www.starbucks.com/store-locator/store/1016782/grand-river-beck-27212-beck-rd-novi-mi-483
Opening hours (Edit)
Monday:5:30 AM – 5:00 PM
Tuesday:5:30 AM – 5:00 PM
Wednesday:5:30 AM – 5:00 PM
Thursday:5:30 AM – 5:00 PM
Friday:5:30 AM – 5:00 PM
Saturday:5:30 AM – 5:00 PM
Sunday:5:30 AM – 5:00 PM

Customer Ratings and Reviews

  • Jennifer Gray on Google

    (August 12, 2020, 12:49 am)

    The Baristas are always very bright and friendly and get to kno their customers very well!

  • Joan Zak on Google

    (July 8, 2020, 10:20 pm)

    Best to get here early in the day for best selection. Good food. Great friendly staff!

  • Ceilidh Gosney on Google

    (March 22, 2020, 8:09 am)

    I had ordered a drink on Friday 3/20 and really enjoyed it. When I went on Saturday 3/21 I ordered the same drink not realizing what I had ordered had a VERY similar sister item on the menu (really only a one word difference). When I got my drink, I was confused because it wasn’t what I had ordered the previous day. I tried explaining to the employee that the drink I got the previous day was similar in color to what my husband got (the item I thought I had ordered was a caramel color, the item I had received was completely white), but it felt like they weren’t really listening to what I was saying, and just automatically assumed I was blaming them. They kept telling me what I ordered was what I got, and that they would remake it but it would look the same. I understood and do understand that. I did not disagree with that. I was just trying to figure out what I needed to order next time to get the drink I wanted so issues like this don’t arise in the future. I don’t come to starbucks often enough to know that’s two drinks with only one word difference. It was starting to get busy and I didn’t want to hold them up so I thanked them, pulled into a parking space, pulled up their menu, found the item and waited again in the line, paid for my drink and left.

    I’ve worked in this business, I know how stressful it can be. I’m not complaining cause I got the wrong drink, that was on me- but instead of trying to get me out of line, take a second to help me understand and let me know that there’s a second incredibly similar drink on the menu.

    I have no other complaints about this location. They’ve always been nice, clean, and fast- just today wasn’t as pleasant as the rest of my experiences.

  • Sarah Daniels on Google

    (July 26, 2019, 2:53 am)

    Great staff
    Good drinks

  • Lindsey Scheer on Google

    (December 14, 2018, 2:01 am)

    Quick friendly service & a good amount of space to work or chat! Parking up front looks tight, but there's plenty more in back & another entrance right next to the drive through.

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