Grand Ely Lodge Resort & Event Center

The staff was exceptional! Every person we dealt with was friendly and professional. When we called in the reservation, I mentioned that we would need a pack and play for our infant. I figured we would need to have it brought to the room when we got there, but when I inquired about it at check-in, I was informed it was already in the room. This was much appreciated!
We loved the kiddie pool since our kids are 8 months and almost 3.
The staff at the restaurant were fantastic! Our breakfast server remembered our toddlers name from the morning before and did great taking our toddlers order.
Overall a great experience, but the hotel could use some improvements. The mattress on the pullout sofa in room 244 was awful. It felt like you could feel every spring in the mattress. The bathroom also looked pretty dated.
The carpet going down the hallway to the conference rooms looked either really dirty, or just plain worn out.
Overall: A wonderful experience! Would definitely stay here again.

Just went for the weekend after not being there for 10 years. As it was then it is now just as great!. Rooms are clean, food is great and reasonable and location is beautiful. The staff is top notch! Nicki, Margy and Charlie at the front desk were phenomenal and accommodating. ALL of the staff in the restaurant and bar were great. Will not wait another 10 years to return. will be back this summer for sure.

Friendly greeting upon arrival. Room clean and ready on top/2nd floor and it was quiet with view of Lake Shagawa.
TV worked and had many choices of stations. Bed comfortable with smooth linens. Plenty of towels and nice heater/light in bathroom.
Made reservations for 5 meals - delicious food was quickly and graciously served. Glad we stayed here and we look forward to returning when we are in the area.

This hotel is in a great location with a beautiful walking trail around a lake right across the street. The pool, hot tub, and sauna are all clean, well-maintained, and not too crowded. The rooms are comfortable, with the ugly decor that you expect in a lodge (animal heads, lots of forest green and brown). My major complaint is that the first floor is extremely noisy. We were there three nights, and every night it sounded like a herd of wild animals was stomping around over our heads. On the last night, I asked if we could be switched to an upstairs room. The front desk was very accommodating, and we all slept much better. Also, the first day we were there, our rooms weren't cleaned well and the beds weren't made. When I inquired at the front desk, I was told that housekeeping wouldn't make the beds if there was anything on them. The only thing on the bed was a stuffed animal, which I feel could've easily been moved, but I guess this is their policy, so make sure your bed is clear in the morning if you want it made.

This place is a nice getaway for families and couples. Celebrated our anniversary here. Rooms are nice with a beautiful view! Bed is comfortable, pack-n-play available free if charge. Restaurant is located in the lodge but definitely make reservations because they fill up quickly. Reasonable priced for the rooms for the length of stay. Zero complaints!