Category: | Cafe, Restaurant, |
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Address: | 990 Highland Colony Pkwy, Ridgeland, MS 39157, USA |
Zip code: | 39157 |
Website: | https://www.starbucks.com/store-locator/store/1007729/ |
Opening hours (Edit) | |
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Monday: | 5:00 AM – 9:00 PM |
Tuesday: | 5:00 AM – 9:00 PM |
Wednesday: | 5:00 AM – 9:00 PM |
Thursday: | 5:00 AM – 9:00 PM |
Friday: | 5:00 AM – 9:00 PM |
Saturday: | 5:30 AM – 9:00 PM |
Sunday: | 6:00 AM – 8:00 PM |
Great location but very small parking lot.
Employees were not very friendly and seemed to be overworked. I went through the drive-thru and they kept my debit card. When I turned around and had to go inside to retrieve it, they acted as if I was bothering them and never even apologized. I think they were just too busy to care.
11/9/20 Update - The last several visits were quick and the staff was friendly. Greatly improved from last year.
7/12/19 Update - Still slow. Drive through was backed up and not moving. Inside wasn't better. Awful store.
6/6/19 Update - They were starting to get better but now they're slow as molasses and are frequently out of certain products. I will try them again in a few months .
10/8/18 Update: I rarely post a one star review. This has the distinction of being the worst Starbucks I've patronized.Corporate needs to intervene ASAP.
Employees seem to turn over at a dizzying rate, creating a customer service issue. Online ordering is the only way to get service in a reasonable timeframe. No guarantees on accuracy, but any other method is usually frustrating and slow. On one occasion, they literally ignored everyone in the drive-through because of a happy hour special. At the time, it was understaffed with only two very slow baristas and one manager.
On the positive side, it's a convenient location.
I had the best latte made by the friendliest employee, Nick. Best Starbucks in the area, hands down. Always clean, friendly, efficient!