Captain D's

Drive through speaker doesn't always work.

In the area of MS where I live, I typically end up frustrated/angry/disappointed with my experience of dealing with inept and/or rude employees at fast food restaurants. My experience with this Captain D's location, and the staff present at the time of my visit, was a refreshingly rare exception. I had made a mistake when I placed my initial order at the drive-thru, and explained at the window to Phoenecia (who appeared to be the manager) that I'd intended to order the family-size meal, as opposed to the individual-size. Tho I offered to take what I'd inadvertently ordered, in addition to the family meal, she graciously said with a smile that it was no problem, she'd cancel the first order and put in the "Seafood Feast". All of this was done with genuine good nature and skillful customer service. Considering this level of pleasant interaction/transaction, I will definitely take more of my future, fast-food business to this Captain D's location.

I like this restaurant, but last time I ate the 3 piece fish two pieces were old. I expected better. I used to eat here a lot and it was much better. Get someone to check the food before it's served.