Jackson Street Deli

To say my time at the Jackson Street Deli was complicated is an understatement. I arrived with 7 other women while biking the Frisco Trail. I found the Club Wrap on the menu, thinking it sounded good and refreshing. I ordered it minus tomato and onion. I watched as the server crossed out the “T” and the “O” on the notepad. I happily sat down and awaited my food. Upon presentation I noticed both tomato and onion inside the wrap as it was cut in two pieces for easier eating. I immediately handed it back and stated this must be someone else’s wrap as mine was ordered without tomato and onion. The server assured me that was my wrap. Hmmmm ok, well, I requested mine without tomato and onion. Me now thinking...I know the drill, it goes back to the kitchen and the stuff is removed and it’s given right back to me with all the tomato seeds and juice still on my food. So, I ask, “If you’re just going to remove the items, I’ll do it myself (you know COVID-19 and all) so no one else is continuing to fondle my food. Server nodded her head but still took my wrap back to the kitchen. I waited almost 10 minutes and was called back up to the counter. The server handed my wrap back, obviously it had been dismantled and re-wrapped. She then stated that they had simply removed the tomato and onion. Yay, not. I stated (with a smile and irritated giggle), as I said earlier I would have done that myself.
I still found 3 slices of onion in the wrap. All in all, the Club Wrap was very good. The service was, like I said, complicated.

After the fantastic wrap, I figured why not have a scoop of ice cream. I read where Cookies and Cream was on the menu with a picture of a sugar cone. I pointed to the cone, asked if they had that type and was told yes. I stated I did not want the large waffle cone and was assured they had the cone I was requesting. I ordered 1 scoop of cookies and cream on a sugar cone.
I was handed a large waffle cone with 2 scoops of chocolate chip cookie dough ice cream. I took it, with a questioning look on my face and said “Is this cookies and cream?” Nevermind the fact it was in a waffle cone and 2 scoops, at this point nothing would surprise me. The response to my question was “Oh, we are out of cookies and cream.” I’m not a rocket scientist, but I’m pretty sure I should have been told that prior to paying and receiving my ice cream. Once again, the ice cream was good, no doubt. It just appears there are some other issues to iron out.
Give them a shot. It will be interesting and the food will be good.