Freddy's Frozen Custard & Steakburgers

First time trying Freddy's and trying Door dash pickup tonight for the family and it was done pretty quickly. They were helpful even after getting home to find out they threw the fry sauce in the bag, which opened up everywhere (including on my picky kids combo meal who doesn't eat fry sauce). I called, they had remade the order plus were kind enough to give us custards and custard cookies. That is way above and beyond for them, I even offered to pay for the custard's but the manager insisted on me not paying. After eating I will say we will be going back for both the delicious food, and the constant wonderful service. Even through all this the manager was so kind and not a mean tone ever.

For a great food restaurant, this place is great. There service is very prompt, willing to go out of their way to help make your experience the best. Very family friendly.

Good food & great customer service!! I am a frequent customer of this location, the staff are friendly and greet you with a smile. Overall a very pleasant experience every single time. Thank you Kelsey (store manager) for your amazing customer service & the complimentary dinner as an appreciation for being your regular customer, you made my day!! James (supervisor) is also friendly and makes sure the customers enjoy their food. Keep up the good work guys!!

Excellent service from Manager Kelsey and she even through in a complimentary strawberry shake that was over the top. What a great experience and fun for all the family. Burger are the best in town. I highly recommend you take the entire family and spend a wonder lunch or dinner with them at the Freddie's fun filled restaurant in Lincoln on O street and Cotner.

Burgers are very flat which is why you need a double or triple. French fries are shoe string. Frozen Custard is good. They were not particularly fast. Staff was smiling.