Jack in the Box

Best cheeseburger in my life. Took my wife she had the croissant and loved it .We will definitely eat here again. Excellent

I stopped at Jack in the Box today at 1 PM. Went inside because the drive thru line was really long. I was waited on by a very pleasent young lady, named Sandra. She was a pleasure to do business with. Happy and smiling. Thank you Sandra.

To be honest I am a little confused. The mobile app lets you place an order for a restaurant that is already shutting down / closed.

Google hours says they are open till midnight tonight. But the store had already turned off their equipment for the night (it's 10pm PST).

I want to clarify the staff were amazing and turned everything back on to make my order. Despite having everything already down for the night.

The poor rating is due to the app allowing the order to be placed at a store already shut down for the night, not having contact info for support in the app. And for not having cancellation requests for the order available after hitting the "prepare my food" button.

Most people will hit the "prepare food" button on apps that use this feature right before pulling into the drive so they can just hop in line, grab, and go. But this approach of removing the cancel order option entirely after hitting the button seems to punish those that do this only to find out that they can't be served.

I implore the devs to please either:

1: disable online ordering once a store starts shutting down.

OR

2. Adding a contract source in the app for people who hit the button only to find that they could not get their order.

Its usually a spin the wheel as to quality of anything past the breakfast menu, not sure their attempt to copy Carl's Jr's Road burger is a reason to hang out with the clown....

Breakfast and the egg rolls are spectacular these days and clearly a reason to hang out with the clown.

Thank you for letting me inside, not making me walk the drive thru. Crew was friendly and food was perfect. Best crew,so far . Good job !