| Category: | Restaurant, |
|---|---|
| Address: | Maple Ridge Center, 4224 Maple Rd Suite 108, Amherst, NY 14226, USA |
| Zip code: | 14226 |
| Website: | https://www.subway.com/en-us |
| Opening hours (Edit) | |
|---|---|
| Monday: | 9:00 AM – 10:00 PM |
| Tuesday: | 9:00 AM – 10:00 PM |
| Wednesday: | 9:00 AM – 10:00 PM |
| Thursday: | 9:00 AM – 10:00 PM |
| Friday: | 9:00 AM – 10:00 PM |
| Saturday: | 9:00 AM – 10:00 PM |
| Sunday: | 9:00 AM – 9:00 PM |
Always a decent quick meal
The food was decent and the customer service was great, except for the staffing issues. The person that prepared our food did not have anyone assisting with the register or sandwich preparation. This significantly slowed down the entire process. The worst part about the situation was that there was another employee in the back that could have filled in temporarily to address the growing line. I commend her for working hard without adequate help.
Liza is a great employee...patient and serves with excellence. Give her a Christmas bonus. She was the only employee in the restaurant around 7 pm and served 8 people in about 15 minutes without making mistakes. An extra employee during the dinner hour would be great from a customer service perspective. Try the new mint chocolate chip cookie, it's excellent.