Starbucks

My experience at this one is as usual. The drinks are made well and timely. However the staff is rude. I recently ordered a Frappuccino drink which everyone knows is a slushy style drink that requires a straw. One of the servers hands me my drink with no straw. After looking around for a straw where they usually keep them but finding none, the says "If I wanted a straw I should have asked for one" with an attitude. He cost his fellow servers a 2 dollar tip for an overpriced 6 dollar drink.
UPDATE: After a discussion with customer service, this Starbucks has improved greatly. Much friendlier than usual and they get my drink right. If only they would clean off the bottom of the cup before handing me my drink, that would make them 5 stars.

WE LOVE THIS STARBUCKS!!! All the staff is amazing ... honestly can’t think of one bad person here ! The people below with bad reviews , they should honestly lighten up ! This place is always so busy and they do the best they can in that rush time ! Mitchell is one of my favs but there is so many workers here I love ! Me and my mom come from oswego just to come to this location ! I’m on a special diet and I always need my heavy cream and sugar free vanilla and THEY ALWAYS make
My order correct and we never have an issue ! Thank you Starbucks route 31 we love you !!

I gave it a 4 just bc I only went through the drive thru so don't know what it's like inside but I'm sure it's 5 stars- looked very nice. People were great- through our PTA we teachers received free Starbucks. You don't know how much that helped in this stressful time. A smile with a sip of coffee goes a long way. Thank you!

Love the people and the menu! Fresh ground and brewed coffee always! Cant go wrong with anything you choose.