Primo Prime

Here's my review with 2 pros and 2 cons:

Pros:
1. The food is great - had the following: Scallops Wrapped in Smoked Salmon, Burrata, Beef Wellington. Cost for 2 people $250+
2. The decor is top notch: it's up-scale with white linen and beautiful paintings on the walls.

Cons:
1. Noise Level: very loud atmosphere. During the evening the wait staff dropped silverware on the ground 3 different times. Shuffling of silverware can be heard from the kitchen. The noise creates a chaotic feeling.
2. The hosts and wait-staff did not seem to care: the greeting upon entry was insincere and lacked interaction. The server could have been more attentive and timely, given how few of people were in his section.

Ate at PP last night. Restaurant Week and it was really busy. Food was great (Burrata, lamb shank, chocolate mousse), service was perfect....great night! One of the best restaurants in Charlotte without a doubt.

Went for restaurant week. Great food and service. Tommie (girl waiter) was great! Ambience was great for our girls night but also great spot for a date. Will totally be back ????

Giving three stars because food was exceptional but service was beyond poor. We had a group of 7 that went for dinner. Half of us arrived before the others and we were greeted within a minute of sitting down and were asked if we wanted anything besides water to drink at the moment. We didn’t get a chance to look at the drink menu so we said we would like a minute to look and started with water. Our other half of the group arrived and our waitress never came back to the table. We saw her standing at the bar talking to another server to where she was seen turning around to look at our table and turned back around to the waiter where he rolled his eyes. At that point he became our waiter. This was seen by our entire table which to us shows she age profiled our group and didn’t want to take our table because she thought she would be losing money because we wouldn’t tip much. Let’s be clear here, we’re all 24-25 years of age. We all know how to tip especially if service is great. This was appalling to witness. The waiter who took our table was very rude and only checked on us twice our entire meal. We had to ask the bartender from our table if he could get us more wine. I work in the restaurant industry and service is huge to me. This restaurant needs to check with their staff or management needs to be more aware of their customers experience especially for how high class it is. I will not be returning to this restaurant because of my experience and the lack of service.

My favorite italian cuisine in town. The salmon is the best I've had in Charlotte! Plus, the owner is a great guy all around.