The Capital Grille

I had the most AMAZING birthday experience ever! I was warmly greeted from the time I entered the establishment. The food presentation was on point & Lobster MAC & Cheese is too die for! To top it all off my table was decorated with fresh HUGE yellow roses, confetti, a birthday card along with a glass of champagne. My waiter Peter was vey knowledgeable and attentive. Managers (Jonathan & Matt), went above & beyond to make sure I had memorable birthday. They treated me like the “Queen of the night.” I will definitely be returning..

Very good service. Very good food. If you enjoy a good steak, this is a good place to find one. My one criticism is that they heavily favor California wines, whereas I like to see Old World wines on the menu and in my glass.

My family and I stopped at the Charlotte location while visiting our son at college and I must say I was impressed. We made a reservation and we were seated promptly upon arriving. The food was good, our server John I think was his name, was an absolute delight! When we are in the are again we will definitely be coming back

2/21/2016
Decided to come to Capital Grille to celebrate my wife's new job. A client have me a $150 gift card so it seemed like a great start.

Drinks and appetizers came quickly. The steaks seemed to take longer than expected - waitress circled the floor 2 times before finally making it to our table. While that only added 2 minutes more to our wait the sides were warm at best when they arrived.

The steaks were perfect as you'd expect. What's surprising is how standard and basic all their sides are. With Johnson and Wales here in town and so many great restaurants in town, the old standard sides were frankly boring.

It took a really long time to get our waiter back - once our food was dropped off staff pretty much ignored us. The manager ignored us despite walking by multiple times.

They did send over a congratulatory desert which was very nice and unexpected.

Final bill $200 for 2 appetizers 2 steaks 3 sides 2 drinks and a bottle of Fiji water.

There are plenty of great restaurants and steak houses in Charlotte. There is nothing unique or better about the capital grille than these other places.

Too my family here to celebrate, and I cannot say I was disappointed. Then again, I wasn't precisely overawed, either. Let's start with the good: the service was impeccable. Truly, I cannot in the slightest fault their host, server, or manager in any way. Everyone bent over backwards to make sure we had everything we wanted and were kept happy. The kitchen, however, for a $500 meal for 4 people, was less than I'd expect. Ordering a steak "black and blue" should not come out medium, ever. Rare I can understand, but medium? Manager fixed it right up, though. Brought me a second steak that was definitely done correctly, no complaints there! One last note: the bourbon selection was anemic at best. For a top restaurant in the South, that's pretty sad.