Category: | Cafe, Restaurant, |
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Address: | 2994 Derr Rd, Springfield, OH 45503, USA |
Zip code: | 45503 |
Website: | https://www.mcdonalds.com/us/en-us/location/OH/SPRINGFIELD/2994-DERR-RD/23730.html?cid=RF:YXT:GM |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Big portion of order was messed up when we went through the drive through, but from what we were told it was the one guy running the window was brand new - like first day brand new. However, I still give four stars because Manager on duty was very apologetic for the order mess up and having had dealings with her before she does all she can to make it right. They do seem to get orders right 80% of the time. Having been inside the restauraunt I know they do have a self ordering kiosk and the place is usually kept really clean. The employees are usually pretty friendly towards customers and seem to keep it lighthearted while they are working.
Usually very fast to take food orders. I have been here plenty of times and on average they are pretty good. Customer service is usually good how fast the food is brought to you varies. All in all it's a good McDonalds to go to.
Morning staff are the best. they really know how to treat customers! the food is normally good. They could improve on cleanliness on the night crew tho.
I love this McDonald's, specifically, I love Gary, or Doug, I don't really know his name. He's a nice older man that works the drive thru. I swear he makes my day every time I come through. You can tell he's just a happy guy and the vibes come off. Thanks Gary, or Doug, you're the reason this got 5 stars.