Category: | Restaurant, |
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Address: | 9770 Montgomery Rd, Cincinnati, OH 45242, USA |
Zip code: | 45242 |
Website: | http://www.steaknshake.com/locations/23565-steak-n-shake-montgomery-road-cincinnati |
Ok, I will admit that I usually eat at Steak 'n Shake WAY more than I should. This location usually has pretty poor service, comically bad actually. Guess that is why I keep going back...for the laughs. Anyhow, we went today and it was the best Steak 'n Shake food that we've ever had!
Drive through was fairly quick. Foot was hot, fresh and delivered courteously. They added garlic spread to my burger with no fuss or extra charges. Top marks, thumbs high ????
Place needs a good cleaning. Food was good. Customer service could be better also.
My uncle got the chili and said it wasn't very good. My cousin and dad both had hot dogs, and said they were delicious, even though my dad had more dog than bun. My other uncle and I both got burgers, and they were delicious. They skimped on the bacon on my burger a bit, but after rearranging it it was fine. The milkshake I got was hard to drink at first, so I let it melt a bit and it was delicious. Overall, a wonderful experience.
Depends on the day you go, or the time of day. Sometimes you have a great experience, and others it's a nightmare.
Sometimes the food takes forever, other times it's quick. Sometimes you don't get your drinks until the bring your food. Sometimes the waiter or waitress comes 2 times to your table. Once to bring food and drinks and another to bring the check.... Sometimes you get great portions of fries, or sometimes you get the diet version...
And other times it has been fantastic. It's like playing roulette. If you like that. This is your place....