Fallen Timbers 14 and XD

My first visit to movie theater in 40 yrs. Absolutely wonderful. Reason l can't sit long due to spinal problem. No problem this time . We will definitely be going more often.

Stadium style seating with arm rests that fold up and great seats what more do you need. Oh yeah, big screens and great sound. They have it all.

My favorite theater. Mostly because the mall area is so nice. Definitely worth going a bit out of the way and skipping the Franklin park mall theater

I do not go to the movies very often, but when I do go in the future I will make the extra attempt to go to this particular location. Why? Well let me tell you this: A MANAGER THERE, “MIKE”

I called and reported a specific problem with the food service. It really doesn’t matter exactly what the problem involved, but I eventually realized that I was wrong because this particular problem occurred at the Franklin Park location in Toledo.

I called both locations with the same problem, and the difference in how each manager handled the same problem is like night and day! MIKE at Fallen Timbers listened to the problem and addressed my concerns in a caring and extremely professional way. The “MANAGER” at the Franklin Park location was rude, and I could tell that SHE just did not care whatsoever! (I just hung up the phone with her).

Since the Fallen Timbers location has a TOP-NOTCH manager, LIKE MIKE, I’m sure EVERYTHING IS BETTER THERE! ( I’m sure everything is worse at Franklin Park, but we won’t discuss that now, will we?)
THANKS TO MANAGER MIKE FOR BEING REALLY, REALLY NICE (GOOD!) AND FOR “MANAGING” SUCH A GREAT LOCATION, AS YOU DO!!!