Starbucks

Great Starbucks! Wonderful crew, special mention to Tabby, Tiffany, Olivia, and Megan! Fantastic service, friendly and quick while being very personable. Love them!

The only reason I ever mark food at Starbucks as not being quality is because they can't even manage to have anything other than one sugar-free syrup, therefore diabetics or anybody else sugar challenged are pretty much not welcome there. Also their costs have just become unmanageable...

I want to acknowledge the phone attendant that took my order this morning 7/10 at 7:40, whose sound training showed. It started by some frustration being in line in the drive-through for much longer than usual. As I was ready to give my order I was asked to wait, which took a long time, and after the car ahead of me moved on, I followed without giving my order. After apologizing, the attendant gave me a reason (“one of our machine is broken, can you believe it?”) in a lighthearted tone which immediately calmed me down, from being close to irate to becoming totally understanding. A way to handle a difficult situation that should find its way in all good customer service training!