Shari's Cafe and Pies

One of the better Shari's locations I have been to. Coffee is always hot and servers are prompt with refills.

Stood there for 10 minutes waiting to pick up an online order before I was acknowledged. Even on Christmas day this is unacceptable, if not even more-so because it is Christmas. Then again it is Shari's, so I shouldn not expect much better. That said, their food is good at this location, which cannot be said for all of them. The service on the other nights we have visited this location are at least fair, and the wait time generally is much less or non-existent. Not to mention my girlfriend and I don't have a ton of family, Holiday meals are something that are often not afforded to us, so Shari's providing these makes us very happy, and allows us to reminisce the flavors of our childhood, even at odd hours of the night; and no other chain restaurant offers me such an experience. While I was there they did manage to seat about 20 people in a small period of time, however for me personally, not being acknowledged for 10 minutes on Christmas left a bad taste in my mouth. It really is as simple as: "Thanks for coming in to Shari's, Happy Holidays! We'll be with you as soon as we can, as you can see, we're pretty busy!"

4/5

stopped by on Christmas Day the food was delicious, props to the cook. Our food was well done and satisfying. Especially for being so busy. The pies were delicious as well. Thank you to everyone!

Great place to go out for a casual dinner, the food is pretty good, above average. Not the quietest place to eat however, cozy environment.

At first, my dad and I didn't have too good of an experience here. Which is unfortunate because Sharis is generally great.

1. It took a bit to get our coffee. They were brewing a new pot but they didn't mention that until AFTER I had asked about the coffee 2 other times.
2. It took 30 minutes or so to get our food.
3. My dads biscuits and gravy were cold but his stuffed hash browns were hot..?
4. It was HARD to get refills on coffee. Like we were being ignored.
5. One of my sausage links was burnt.

BUT

The manager was GREAT! He brought my dad new HOT biscuits and gravy, he brought me a new hot, unburnt sausage link. He brought us coffee. He fixed the issues and he came to check on us multiple times!

Thank you to the servers too. I know you were a bit busy. You were trying.