Category: | Cafe, Restaurant, |
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Address: | 400 E Waterfront Dr, Homestead, PA 15120, USA |
Zip code: | 15120 |
Website: | https://www.mcdonalds.com/us/en-us/location/PA/HOMESTEAD/400-E-WATERFRONT-DR/24334.html?cid=RF:Y |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
No one working seemed very interested in being there, so overall effort seemed minimal. Food was faster and warmer than the last time I visited, but you can tell many of the burger patties and nuggets were prepped ahead of time with an attempt to reheat once food was ordered.
One weird thing is that the fries have never tasted fresh or all that warm. There's no crisp to them and the flavor has been very slightly stale, but it's not soggy or soft like its been sitting there for hours or reheated quickly. Maybe I have bad timing.
It wasn't the cleanest McDonald's, but the messes were isolated to a couple of tables that I assume kids were eating. There was melted ice cream on the table and chairs and a bit of spilled soda. I'm not sure of the cleaning rotation, but it may need someone walking through a bit more frequently to see if anything needs cleaning.
Overall, it seems improved from the last two times I ate at this McDonald's, but it does need some work. Customer service could be a bit friendlier or at least attempt the illusion they don't hate working. Food could be a bit fresher. Cleanliness could use a bit more eyes on.
Update 6/13/2019: From a 1 star to a 4 star with added improvements. I am very impressed from my last post around 2 months ago. There is a dress code, hair nets, clean floors, hot and well prepared food, and professional service. Don't forget the windows. Overall, great job management and employees.