Dunkin'

The hot chocolate was fabulous but the dunkin donuts on Broadway in Jersey is the pits

I have frequently visited this location in the early morning.
The staff (3rd of 1st shift) always have my coffee and doughnut ready on arrival. Not only that, I am greeted and told to have a good day.

You cannot always judge a book by it's cover. After along night 3rd shift, receiving a pleasant upbeat greeting that early in the morning says commitment and care.

I will admit once I visited this location, my order wasn't ready. After making a stink about it the gentlemen behind the counter asked to see my digital order. He looked at it an politely showed that I selected the wrong Dunkin Donuts. He asked to take my order and was still nice about it. I apologized and thanked him over-and-over.

Now that has become my buddy, whenever I'm at that location.

My favorite. Great deals great coffee I'm happy

I have to admit, all Dunkin' Donuts are the same. That's not a bad thing, because they all have excellent customer service, and of course, excellent food. But I was with particularly good company tonight and it made my normally good experience here, so much better ... life changing better.