Category: | Bakery, Meal takeaway, Cafe, Restaurant, |
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Address: | 631 Promenade Pl, Columbia, SC 29229, USA |
Zip code: | 29229 |
Website: | https://locations.panerabread.com/sc/columbia/631-promenade-place.html?utm_medium=display-ad&utm |
Opening hours (Edit) | |
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Monday: | 6:00 AM – 9:00 PM |
Tuesday: | 6:00 AM – 9:00 PM |
Wednesday: | 6:00 AM – 9:00 PM |
Thursday: | 6:00 AM – 9:00 PM |
Friday: | 6:00 AM – 9:00 PM |
Saturday: | 6:00 AM – 9:00 PM |
Sunday: | 7:00 AM – 8:00 PM |
This was like my fourth or fifth visit to this location. I placed an online order for "rapid pickup". I got to the store and it wasn't ready. I found out that they had called to tell me that the bagel the Steak and Egg was to be on was out. I found it funny because I customized the order which included switching the bagel type. I decided to order another item since I had to wait. The good thing was I didn't have to pay for my second item. I didn't even ask for anything to be done to assuage the situation.
Loved it! Can't wait to return and try something new. Great staff and i love the outdoor seating.... awesome on a beautiful day
The salad was good. The restaurant was not very busy but the tables were not wiped down. We had to try several different tables before we found one clean enough to eat on.
This Panera is better than the one downtown in my opinion. Even so, they have room for improvement. The food is generally good, but it's mainly the staff that can be unreliable, depending on the time and day.
For instance, the other afternoon around 3, I ended up checking the bathroom 3 times because there was no tissue in the ladies room, over the course of an hour and a half. Also, I witnessed a manager having to pretty much argue with 2 workers to get back to work. I thought were off duty by the way they were sitting down chatting. Turns out they were still on duty and were just not working. Not a good look, especially when me and several other customers were sitting in the same area.
But then today I go in, bathrooms are clean and all the employees are working. This was mid morning. Again, pretty solid experience, I guess just depends on the day and time. ????