Starbucks

There is one gentleman in particular who makes this drive thru the amazing 5 star experience I'm giving. His name is Chris, he's always so full of energy and he's seriously the kindest instead of taking your payment and closing the window as you wait he will legitimately sit there and have a conversation with you while you wait on your order. He always makes my husband and I feel so welcomed and he remembers us each time we come through as we are due anytime with our newest addition and he's always asking me how I am feeling and how we are doing and that he's rooting for us to have Baby Girl soon! He's a vital reason we go out of our way to come to this Starbucks because he's just truly a wonderful guy!

absolutely love this starbucks location, I come out of my way to come to this location instead of going to the one closest to my house on Trimmier. With that said I have a particular issue with one of the employees, Jay Jay. I don’t know what the deal is but every time I come through he takes my order, I get up to the window and he says nothing to me and just hands me the card reader and doesn’t even look in my direction as he does it. Doesn’t tell me my total, nothing. Today I even asked my total and as I asked him he turned and walked away and completely ignored me. Then when my order comes he simply hands it to me and says nothing else. I’ve said thank you have a nice day and I never get a response. It just puts off the vibe he doesn’t care about the customer and he’s only there to do a job, which is fine I guess. We’re all at work to do a job, but when you’re serving people the least you can do is give them their total before they put their card in the reader and offer a receipt, which he has never done. There was one other time I ordered my latte and it didn’t have any flavor in it, like they forgot to put it in or something and since I come out of my way to get here I didn’t feel like going back to have it fixed so I just dealt with it. Other than that I’ve had a perfect experience at this location.

The staff here makes me feel like a VIP customer! & I love the new Juniper Latte!

The visit was good overall except the service was a bit slow. They kind of made up for it with their friendliest.