Which Wich Keller Springs

Extremely disappointed at what I got here. It might be that the kiosk app is poorly designed but it didn't have a prompt to add veggies or any sauce. The picture you see cost $14....

Edit; added one star back. They corrected the issue but the sandwich/price ratio is what you'd expect at the airport.

I wanted to share this with everybody because it's important. I ordered from this location and had it delivered through GrubHub. Somehow I did not receive my drink or chips and my sandwich was not even in a bag and was set on my doormat. I went through GrubHub and received a refund. I called the store and spoke to Omar, the manager, and told him what happened. I asked Omar if he could please send me my sandwich again with my chips and drink. Omar looked at my order and he advised to me that he would come and deliver it himself and apologized profusely for the problem that occurred. Omar came to my door just now and dropped my food off and we had a discussion about what happened. I cannot say enough about the professionalism and courteous way that Omar handled my situation. This is what customer service is all about and he should be praised and rewarded for what he did to make it right. From the bottom of my heart, thank you again Omar.

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