Category: | Meal takeaway, Restaurant, |
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Address: | 16100 Kensington Dr, Sugar Land, TX 77479, USA |
Zip code: | 77479 |
Website: | http://www.blazepizza.com/locations/sugar-land-town-center/ |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 9:00 PM |
Tuesday: | 10:30 AM – 9:00 PM |
Wednesday: | 10:30 AM – 9:00 PM |
Thursday: | 10:30 AM – 11:00 PM |
Friday: | 10:30 AM – 11:00 PM |
Saturday: | 10:30 AM – 11:00 PM |
Sunday: | 10:30 AM – 9:00 PM |
The best of the pick your own toppings fast fried pizza place in town. Always clean. Nice deck in back overlooking lake to eat at. A good selection of drinks other than soda eaters
The pizza was really good, as per usual! However, the loud music was rather annoying. It made it difficult to focus on conversation and to even hear ones own thoughts. It's also frustrating from a customers point of view when the staff can't properly hear our names or our order, even with raised voices. And it was extremely cold inside, which cooled down our pizzas very quickly. I understand keeping the AC lower due to the fire, but I think it was uncomfortably low. Overall, the atmosphere negatively affected the visit and I hope next time will be better.
The pizza here is amazing, especially given the price. The staff is fast and efficient, and have never given me anything below spectacular customer service. We came during their Pi Day promo where they had a line out the door, but we were still able to order and receive our food in a short amount of time. They definitely set the bar high on what every restaurant should strive to be!
I would normally go into great detail about my very unpleasant experience at this restaurant today, however, when I brought my pizza back because it was wrong, I was helped by Walter, he was friendly, apologetic, and, most importantly he didn't make me feel like I was a bother, as the other team members did when I came in to pick up my online order. Walter is awesome and I thank him so much for helping me today and turning a very negative experience into a pleasant and positive visit. All five stars of this review strictly go to him and because of him and his excellent customer service, I will be back!! Thank you, Walter!
As soon as I walked in I was immediately greeted by a worker named Brenda. She was very helpful in assisting me with the menu as it was my first time ordering there. This other worker named Johnathan was also very helpful when it came to helping me choose the toppings that met my vegan needs. I was overall satisfied with the customer service. I will definitely be coming back!