Jimmy John's

Love Jimmy John's! The gargantuan is my favorite! The Unwich works as a diet option too!

My previous visits to this location has been great, but on Saturday 09/12/2020 had the worst service experience at a Jimmy’s. It is sad that an employee can cause so much harm to the location, but I do believe a review can help prevent those attitudes towards the customers on this location. The lady that was attending the cash register and making the sandwiches seemed so frustrated and had the worst attitude. I ordered my sandwich online, and noticed that the order was taking longer than expected. I went ahead and showed up to ask about my order, and noticed that my order was already fulfilled. She gave me my bag, and I ask for the drink I ordered, and she snatched the bag from me and scratch my hand a little bit in the process. Didn’t say anything, but it bother me a lot. Overall the drink situation was sort out and I left with my order. The sandwich was great. I just wanted to inform y’all of this situation so maybe management or owners can take action, so there is no future situations like that can affect the reputation of this location. Thanks.