Category: | Restaurant, |
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Address: | 9595 Six Pines Dr Ste 1490, The Woodlands, TX 77380, USA |
Zip code: | 77380 |
Website: | http://cava.com/ |
Opening hours (Edit) | |
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Monday: | 10:45 AM – 10:00 PM |
Tuesday: | 10:45 AM – 10:00 PM |
Wednesday: | 10:45 AM – 10:00 PM |
Thursday: | 10:45 AM – 10:00 PM |
Friday: | 10:45 AM – 10:00 PM |
Saturday: | 10:45 AM – 10:00 PM |
Sunday: | 10:45 AM – 10:00 PM |
The food is great, definitely a new favorite spot. My problem with this place is the wait time and the customer service. We’ve ordered pickup through the app several times since they opened but every time I’ve had to wait ten to fifteen minutes past the pickup time for our food to be ready. What’s the point of ordering ahead if I just end up sitting in the restaurant while I watch half a dozen people place and receive orders at the counter ahead of me?
Most recently we placed an order for two items to be ready at 7:45, I walked in at 7:50 and saw that my food wasn’t waiting yet. My bag is brought out at around 8 and it only has one of the items in it. When I asked the girl at the counter about it, she responded with “okay, I only had the one ticket.” When I showed her the order on the app, she looked at the screen for a moment and just said “okay”. So I had to ask if they could make it, to which she replied “Fine, I can remake it for you.” At that point, another worker came over and asked what the issue was. When she told her what was going on, I was asked my name again and they managed to find the ticket for the second bowl sitting on the counter.
So, my order was set for 7:45, half was brought out at 8, but I didn’t get to leave until 8:05. Almost half an hour after I expected to leave with my food.
Delicious food for a great price! This bowl I can’t even finish because it’s so much food is about $13.50 (because I added avocado). Very well priced to get everything I want. Way more variety than Zoe’s. So fresh, flavorful and great. Line moves quick and service is great. My new favorite lunch place! 5 out of 5 for sure.
Food was amazing! Built my own bowl and was pretty full at the end. IMO affordable for the food and quality you get. Workers were also very nice and helpful since it was my first time here and did not know the menu that well.