El Pollo Rico

(5 Reviews)
1945 E Oltorf St, Austin, TX 78741, USA

Report Incorrect Data Write a Review

Contacts

Category: Restaurant,
Address: 1945 E Oltorf St, Austin, TX 78741, USA
Zip code: 78741
Website: http://pollosricos.com/
Opening hours (Edit)
Monday:8:30 AM – 10:00 PM
Tuesday:8:30 AM – 10:00 PM
Wednesday:8:30 AM – 10:00 PM
Thursday:8:30 AM – 10:00 PM
Friday:8:30 AM – 11:00 PM
Saturday:8:30 AM – 11:00 PM
Sunday:8:30 AM – 10:00 PM

Customer Ratings and Reviews

  • Lee B on Google

    (April 20, 2019, 4:05 pm)

    I visited here and the service was good. Restrooms were clean. The customer service was good. The place was clean, friendly, and inviting

  • Jose Ruiz on Google

    (March 16, 2019, 3:48 am)

    Great food.... the staff was so nice

  • Pamela Garcia on Google

    (March 11, 2019, 8:56 pm)

    Staff was kind and restaurant was clean. Food was decent but I've definitely had better.

  • kewl kitty on Google

    (March 10, 2019, 8:53 pm)

    I love the food it is awesome. My two favorites are the half chicken meal and tostadas. I did not not give 5 stars because the customer service could be better and on week day during lunch ordering fof multiple people takes 45 minutes when I havd 1 HR lunch break. They need to improve their speed of making food.

  • Jenin Compton on Google

    (September 26, 2018, 2:20 am)

    Honestly I'm at a loss for words right now. I had an order that was incorrect and it was just one of those days where everything comes at once. I drove back and when I told them the issue, instead of treating me badly the drive through lady was beyond sweet and treated me so well. Then the manager came and was equally incredible. I will never forget the 5 star service I just received at an amazing fast food place.
    Their food is super delicious,but their people who have a heart for service, will keep you coming back for sure!! Way to go Tuesday night shift!! You knocked this one out of the park! Thank you from the bottom of my heart!!

Write a Review

Photos of El Pollo Rico

Submit a review for El Pollo Rico

Your rating *
Your review (Be as detailed as possible) *
(100 Character minimum)

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Most Recent