Category: | Restaurant, |
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Address: | 111 W William Cannon Dr, Austin, TX 78745, USA |
Zip code: | 78745 |
Website: | http://locations.popeyes.com/tx/austin/3229/?utm_source=Google&utm_medium=Maps&utm_campaign=Goog |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 11:00 PM |
Tuesday: | 10:00 AM – 11:00 PM |
Wednesday: | 10:00 AM – 11:00 PM |
Thursday: | 10:00 AM – 11:00 PM |
Friday: | 10:00 AM – 11:00 PM |
Saturday: | 10:00 AM – 11:00 PM |
Sunday: | 10:00 AM – 11:00 PM |
Popeyes is always great chicken and this location is no exception. However, the service at this location is always painfully slow. It appears to make no difference whether it's crowded or not. I used the drive through this time and am now sitting with five other cars in the parking lot waiting for our food. But I keep coming back.
The place was a bit disorganized and chaotic and for context this review is written Feb 22, 2019.
The Good:
My food order was correct and hot/fresh and tasted fine.
The Not So Good:
No napkins were available or given with my food. I had to ask. Same thing with Ketchup. I ordered some and was not given any with my order.
Other customers had issues ordering. A mixture of the orders being rung up incorrectly or the staff not knowing how to enter a customer's request. One customer wanted an A La Carte order and it took over 5 minutes for him to get his order taken. Much to his frustration.
Hopefully it's just a short-term training issue.
Tuesday special is the best deal going of any of the fast food chicken chains. Best tasting, especially spicy, out there as well. Be prepared to wait on Tuesday evening at any location. Good crew on hand with a tough crowd to deal with. My only complaint was the young lady at the register who leaned on it while looking up at you sideways while she was taking orders. She was nice and well-mannered, just didn't come across well...