Tony C's Pizza & Beer Garden

Updated

I placed a delivery order through their website. Decided to call and see what the issue was where the order was 30min late (2hrs after placing the order), only to catch a load of attitude from the MOD. He told me my order was still sitting there and that I could come pick it up myself. Defeated the whole purpose of ordering out with the family on a Saturday movie night. When I asked for a refund he had more attitude, “you’re just going to have to take that up with DoorDash. Not my problem”. They are the entity your company selected to provide these services. Nowhere on the website does it say they are using a 3rd party delivery service. This is not my responsibility to manage. They have a great product, when it’s available, but their manager needs to source new employment. Maybe something he better understands, and where he doesn’t have personal interactions with clients.

The owner needs to be made aware of the face that his staff is making for his label. Still haven’t been refunded.

Update: Owner contacted me same night with a VERY professional apology. He has made things right and will definitely dine-in again. Changed to 4 stars only because delivery seems to be an issue more than just tonight.

Tried this place for the first time since my neighbor recommended it to me. Got pepperoni and roasted garlic and thought it was really good. We also got the garlic knots and liked those as well, they are actually shaped like mini cinnamon rolls and come with marinara sauce. If you order online you can request curbside pickup and they will bring it out. Since pizza is a personal choice you will have decide if you like it but I would recommend trying it.

The pizza is ok. I thought it was a little greasy. Don't get the pepperoni pizza rolls. They were not good. I think they were under cooked. I will say the ravioli starters were very good. The ambience is really nice but they need to make it clear. You cannot be seated until you order. People were sitting down and we had to wait to order before we could sit down. It was a little frustrating. They just need to put a sign or something. Back to the food. I loved that it was hot but like i said was greasy. Mind you this was day two and they were still working out the kinks. Will i go back...maybe but it's not a definite.

Went to the new one in Round Rock not knowing it was their soft opening day. Went in and order, was caught off guard that they said it was on the house for a promotional day! Food was amazing, the wood fire crust has always been a favorite of mine. Beer was good and cold, atmosphere was fun gave off the older family style dining room flow which is always a hit. The GM there was very friendly and courteous as was the staff, would definitely go back again.