Panera Bread

First and foremost trying to make it through the covid-19 crisis is already difficult for any business, big or small. I have done business with this particular Panera Bread location pretty much since they opened and it's been hit or miss. The staff always is professional and courteous however it doesn't mean much if you can't get the orders out promptly accurately. There have been more than one occasion where my order was incorrect or lacking items. I will say if you take the time to call them 90% of the time you're going to get exactly what you need the second go-around. My problem is I don't want to have to call twice or wait through the line twice. I would much rather receive accurate service the first time and it's only 60% chance you're going to get it here. So why is it that I still give them four out of five stars? Because the food is still amazing when it is actually correct, the staff still treat me with high-end respect and they have a smile and that is worth its weight in gold.

I love the food, and the service was great. New location so has some stuff to fix, but good job overall for a new location.

Went to drive thru to order my food.
The food here is a great experience.
But I must caution all drivers going into this parking lot.... there seems to be a lot of folks who think it's okay to text while driving so be careful to keep an eye out because you never know who's riding around the lot or pulling in or out of a parking spot distracted by their phone!! Smh