Category: | Cafe, Restaurant, |
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Address: | 701 Newtown Rd, Norfolk, VA 23502, USA |
Zip code: | 23502 |
Website: | http://www.wawa.com/ |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Very clean, staff is super friendly. They have a lot of stuff you can almost find anything your looking for. Very convenient if your staying in a hotel near by.
Customer service was great up until we got to the cashier. There was a nice girl who was brewing coffee for the start of the day. She was so kind and was apologetic for our wait. She asked the kind of coffee we were waiting for and kept us informed how much longer it would be. Then says "tell the cashier this is on the house since you had to wait." It was less than 5 minutes left. The couple in front of me mentioned their coffee was free and then the cashier was so rude about it. She said "no it's not, I dont know why she would tell y'all that." When it was my turn to check out, I definitely didn't bother to mention it because she made it clear we weren't getting free coffee for waiting. Then she proceeded to glare at the girl who made the coffee. I just think that as an employee, you should always be professional. It's just a paycheck to some people, but good morals and integrity go a long way no matter what your profession is. Thanks to the young girl who brewed our coffee this morning, your genuine smile and great customer service skills will get you respect and success.
This is amazing as brand new wawa enjoy^^
Always a big fan of Wawa! Love their coffee, fountain drinks and of course their sandwiches!