Jamba Covington Center

I was happy with my smoothie but the service was slow. I did an app order, it said it would be ready at 10:58am great! I got there at 11:05 to give them plenty of time. I walked in there was no one at the register, there was one girl making smoothies, she looked a little flustered. I waited 5 minutes and still no one said, "I'll be right with you". I approached the girl & said I have an app order, she said just a moment. She finished 3 drinks, took an order, then grabbed my order. I was there for 10 minutes, for an app order! There were 2 groups there when I walked in & it wasn't super busy but maybe she was understaffed and new? I'll have to see what happens next time.

This place has improved so much! New staff since last time, and they are so much nicer and more pleasant to deal with. Young lady called Alejandra took my order and was pleasant and courteous. Despite being very busy, my drink was ready in a few minutes. Good service. Plenty of parking right outside and within easy walking distance of many other stores and businesses. There is seating inside, or you can get your drink to go. Prices were average, but I have definitely been to more expensive places. I got a large customized drink for $9.17. So glad that this place has improved so much, and all it took were better staff.