Category: | Restaurant, |
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Address: | 3015 S Kinney Coulee Rd, Onalaska, WI 54650, USA |
Zip code: | 54650 |
Website: | https://www.chick-fil-a.com/onalaskawi |
Opening hours (Edit) | |
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Monday: | 6:30 AM – 9:00 PM |
Tuesday: | 6:30 AM – 9:00 PM |
Wednesday: | 6:30 AM – 9:00 PM |
Thursday: | 6:30 AM – 9:00 PM |
Friday: | 6:30 AM – 10:00 PM |
Saturday: | 6:30 AM – 10:00 PM |
Sunday: | Closed |
I loved everything but the dollar chicken fillet. It was dry. Other than that, it was a good experience. We actually went on a rainy day and there were a lot of cars, but it was worth the wait. Of course, there were also crazy people in the drive-thru with is that were rude and didn't wait their turn. The workers were very professional and super fast. We got our food after a twenty minute wait, like I said, it was still super busy. The lines were ridiculous. But, you'll have that in a city that hardly updates the restaurants.
It was very busy in the drive thru, we opted to dine in. There were 2 younger men helping in the busy dining room, both pleasant. I will say, after finding out his name, Josh is an impressive worker. His fun demeanor, while multitasking on such a busy Thursday makes one want to come back. I have worked in the food industry for over 20 years. It was such a pleasure to have a guy joke with you and your family, treat you like you've known each other....but are just a stranger, a random customer. You my friend are a dang good employee and I thank you for your service Josh. BTW, the warm chocolate chip cookies were excellent, warm milk would've been good with it too. 😁
I'm a huge fan of chick-fil-a. Today was the first time I was disappointed. The spicy chicken sandwich with pepper jack cheese I ordered came with the American cheese that was supposed to be on the non spicy chicken sandwich. My frosted coffee tasted like just plain coffee instead of with the ice cream that it's normally made with. I know this is a new location. I am still a huge fan but wish more attention would be paid the next time we visit.
The place was packed after being open for a little over a week. So I had to wait 30 minutes to order my food but when I ordered. It was at my table in 5 minutes flat. Which is awesome with how many people were there. The customer service was great and friendly. The food was of good quality maybe a little bit too expensive. But overall the chicken sandwich, waffle fries, and chocolate shake are good and the Chick-fil-A sauce is awesome. I would totally come back again.
Worth the wait on opening day! The food was hot and fresh! Was so delicious. Definitely will be spending all my money here! So glad its finally in the area!