Category: | Veterinary care, |
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Address: | 3577 Walker Rd, Windsor, ON N8W 3S5, Canada |
Postal code: | N8W 3S5 |
Phone: | (519) 972-9000 |
Website: | https://walkerroadanimalhospital.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We just got a puppy and he wasn't eating or drinking for us. We had some other concerns with him as well so we wanted to get a puppy check done for him. Everyone on site was extremely patient with us and allowed us to call for updates and they called us as well. They let us know when he ate and drank, how he was doing, and he received a lot of love. Every one of the staff were very helpful over the phone and made the process as smooth as possible, including the vet who evaluated him. They listened attentively to our concerns and helped us through a lot of anxiety of being first time pet parents (and we received a super cute picture of him, which helped greatly). The price was as expected but not astronomical.
๐ด Flag as inappropriateDr was very compassionate and understanding. We could not afford 5.000.00 for Mri in Toronto or to go to Detroit. One of her staff howevershowed no compassion whatsoever. My dog was was limp and unanable to walk. They had me lay her on a bare cement floor and put a leash on her then she was telling us to hurry up and get out so she could lock the door. Our pet is part of our family and I wish she would of been treated better upon entry. Since we were not allowed in the building I really did not feel at ease. I was left wondering if she was alone and no one to comfort her.???
๐ด Flag as inappropriatePhenomenal customer service and 24 hour care, and reasonable rates. COVID-19 is difficult for everyone, but Walker Rd Animal Hospital has adapted very well to ensuring the safety of us, our pets, and their staff while still providing essential care, comfort and peace of mind. I am grateful for them!
๐ด Flag as inappropriateSpectacular people, with warm hearts & incredible understanding. Not that anything could make going through this excruciating experience any better, but they certainly didn't make it more difficult.
Actually, their sweet, kind & understanding vibe did help quite a bit. There was an ease there in their ability to answer any questions, even through my sobbing & snorfling sounds. ? It's hard for me to see what I'm typing through the blobs of constant tears, but
Thank~you LOTS for making Eddie's last moments on the planet as comfortable as possible.
Thank~You all so much.