Giant Ottawa

The team has been efficient and knowledgeable throughout every interaction I’ve had with them. The support and guidance I have received while navigating my first bike purchase has reaffirmed my decision to purchase a Giant bicycle. Thank you!

Great group of people working here. Very helpful, polite, professional, and knowledgeable. By far the best service bikeshop Ive dealt with. Highly recommended.

By far one of the best buying experiences I have ever had. When I first walked into the store I was greeted by Foster. He took the time to determine my needs and explain my options. He was very thorough with his explanations and very passionate about the brand. He turned my first bike purchase into a very stress free experience. Upon pick up of my new bike I was greeted by Tristan who took the time to explain and adjust my bike to suit my height. He very patiently showed me how to use my new clip in shoes and explained the care and maintenance of my bike.
I highly recommend Giant Ottawa for your next bike purchase! Keep up the amazing work!!!

I was very specific in my search for a bike, and after looking for a while, I found the Giant FastRoad Advanced 1, which was exactly what I was looking for. Unfortunately, it was sold out everywhere! Luckily, Giant Ottawa had 1 left in stock, and when I called them and explained my dilemma, they made an effort to get the bike built and ready the next day so that I could drive to Ottawa to pick it up. Allen was professional, helpful, and very polite and accommodating. I appreciate the care that they took to work around my situation and have my bike ready early the next day for me to pick up. On the day of the pick up, they thoroughly went over the bike's features, adjusted it for my measurements, and helped me put it in the car. I would highly recommend Giant Ottawa to anyone. Thanks again, Allen and everyone else at Giant Ottawa! I love my new bike.

Very friendly staff, always very helpful and very informative. Giant bikes are the best bikes, and it shows in the price. If you want quality, spend the money. Highly recommend this store, excellent service.