| Category: | Meal delivery, Meal takeaway, Restaurant, |
|---|---|
| Address: | 855 Bank St, Ottawa, ON K1S 3W2, Canada |
| Postal code: | K1S 3W2 |
| Website: | https://www.pizzahut.ca/store-details/store-R34605/pizza-hut-Ottawa |
| Opening hours (Edit) | |
|---|---|
| Monday: | 11:00 AM – 10:00 PM |
| Tuesday: | 11:00 AM – 10:00 PM |
| Wednesday: | 11:00 AM – 10:00 PM |
| Thursday: | 11:00 AM – 11:00 PM |
| Friday: | 11:00 AM – 12:00 AM |
| Saturday: | 11:00 AM – 12:00 AM |
| Sunday: | 11:00 AM – 10:00 PM |
I meant to write this review a long time ago,e September 26, 2019 to be exact. We had ordered a pizza and the delivery was taking quite a while and the order had not been updated from in progress on the online tracker. We knew it was a busy time so we just decided to call after about 45(ish)minutes to check in. The woman informed us our pizza just went in the oven, we ordered earlier than we normally eat so it wasn't a big deal. She offered us a discount or free cheese bread, we asked for the discount, to which she said she would happily apply it to our order. I received a call back a few minutes later and she explained because we already paid online, she cannot discount our order so she gave us some delicious cheese bread. About 20 minutes later our food arrives at the door, by none other than the woman I spoke with on the phone. I guess the delivery driver was out on another run and wouldn't make it back for a while so she got in her car and drove it to us even though that isn't her job. We all get busy but she handled it like a complete professional and we were just raving about how awesome she was while we were eating our fresh AF pizza and cheese bread. My only regret is not getting her name so I can give her a shout out in here. 10/10 will order here again!
Awesome staff and very tasty pizza... keep it up guys.
Staff were friendly and helpful. Product was executed correctly.
You get discount if you order online and pick up at store. This location is great the pizza slice actually isnt greasy as pizza pizza. Starting to crave another slice thinking about this review.