Category: | Restaurant, Meal takeaway, |
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Address: | 2402 E Camelback Rd, Phoenix, AZ 85016, USA |
Zip code: | 85016 |
Website: | http://locations.thecheesecakefactory.com/az/phoenix-42.html?utm_source=Google&utm_medium=Maps&u |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 11:00 PM |
Tuesday: | 11:00 AM – 11:00 PM |
Wednesday: | 11:00 AM – 11:00 PM |
Thursday: | 11:00 AM – 11:00 PM |
Friday: | 11:00 AM – 12:00 AM |
Saturday: | 10:00 AM – 12:00 AM |
Sunday: | 10:00 AM – 11:00 PM |
We go to this location 2 to 3 times a month Service and the food has always been excellent. On this visit from the greeter to the guy that sat us at our booth did not feel welcome or friendly maybe they had an off day going to a place like this to eat and spend a little extra money I expect the friendliness. The food was good I'd like to have a hot breakfast instead of a warm breakfast I should never have to ask for water or the bread that they give you so yeah it was a little disappointing this time. Would I go here again and recommend it to somebody else yes I would. One Bad experience would not keep me away I hope our next visit will be better.
Last night we had a dinner for my sister Marissas birthday. It started out very terribly. We understand reservations are not allowed but we were told a party of 12 at 8:30 shouldn’t be a problem. Upon arrival we were told 2 hours to wait. That was a problem. Despite the mix up, the staff worked very hard to accommodate us the best they could. We ended up waiting a little over an hour. I spoke with the manager Brad last night and this morning and felt the sincerity in wanting to understand not only what happened from our perspective, but the positive intentions from his. Not many big businesses can do that. The food and drinks were amazing. The staff that waited on us was friendly. Thank you for making the night memorable for my baby sister who turned 25 years old!
Do yourself a favor and visit here if you have not. I do not live anywhere close to this location or any of them but I was in the area and used the excuse to treat myself. There is no way that you can bring someone here and not find something on the menu that makes them happy. So we have a unique experience, wonderful choice list over several food categories, very nice table service, clean location and the prices are a little higher but you get full package. On my visit we had perfect weather to sit outside on the patio - How nice. Of course to top off this special visit I just had to spoil myself with a beautiful slice of cheesecake.
What's not to like? It was a between meal time to stop in so not really busy. Staff was as expected. I am used to a much happier staff at all the wonderful Cheese Cake Factories I have enjoyed over the many years. Still no complaints about service or food or price. Just missed the exuberance I find in Chandler and at Easton in Columbus, Ohio.
My son and I went there 2 weeks ago for the first time. We loved it. The inside decor was on the fancy side. They have a large menu selection, so there's something there for everyone's taste. Our waiter was awesome. They served bread and butter while you're waiting for your food. They serve nice portion sizes on their drinks and food. The food was delicious. We were completely full. The prices are a little high, but the whole experience of it is worth it.