Nick the Greek

Here is what I personally like about NTG: great ingredients, good portions, friendly service, fast online ordering.

Here is what makes me reconsider whether I want to continue giving them my business: they have this really bad practice of automatically adding a tip when you order online.
I understand that the customer can manually override the tip they add, but why is it an automatic charge?

If I order online to take out, and if I pick up my own order, why should I pay a tip? For what service?

It is deceiving to automatically add a 15% tip on online orders.
Tips are fine if a customer eats in and if service is provided inside the restaurant to an acceptable level, but to charge tips for take-out orders is wrong.

The issue here is that if the restaurant chain wants customers to tip the kitchen staff then they are not taking good care of their own kitchen employees and I for one would not want to patronize their business any more.

Went in tonight and the place has a great inviting layout and very clean. Food was fresh and prompt. Best of all was the attentive and kind service from all employees acknowledging us. Hope they maintain that kind of service all the way around. Great addition to Gilroy.

Love this place. Tried in Morgan Hill and today in Gilroy. So happy they opened up a place here. The food is delicious, fresh, hot and fast service. Staff are friendly and welcoming.