Hero Coffee and Bagel Bar

Love the brand. The bagel are good! But the wait time for your food is pretty long for only bagels (10/15min).

I don’t recommend the hot matcha latte as it’s very sweetened (and you cannot change it). So it’s only my personal preferences!

It was packed but we found place to seat (good turnover in a coffee because not too many laptops on a Saturday hahah).

There are a lot of people working here and the bartenders are nice.

Coffee and bagels are fantastic. Love that you can order ahead on Ritual. But the music is so loud that you can't even think, work, or have a conversation.

This is maybe my favorite coffee & bagel spot in Chicago, and I've truly done a lot of searching. The coffee is fantastic, and the rotating seasonal menu is always a fun surprise. The bagels are toasted to perfection and the addition of cream cheese to bagel sandwiches was a subtle bonus that I didn't expect, but now I'm pretty reluctant to give up.

Most importantly, the folks working at Hero are kind and friendly, and genuinely make you feel welcome. I can't recommend this spot enough!

I love coffee and espresso, and like to try new cafes when I can. Unfortunately, Hero hasn’t hit the mark and hasn’t after multiple visits.

When I order a latte or cappuccino I expect to either taste the espresso or flavor/syrup. All of Hero’s espresso drinks are very much milk forward. I don’t know if they use less espresso or less flavoring than other shops or if it’s a combo of both, but man are their drinks weak.

The staff is great as is the food, vibe and atmosphere. It’s a nice shop, I just wish they made better drinks.