Category: | Restaurant, |
---|---|
Address: | 512 E Grand Ave, Des Moines, IA 50309, USA |
Zip code: | 50309 |
Website: | http://miyabi9official.com/ |
Opening hours (Edit) | |
---|---|
Monday: | Closed |
Tuesday: | 11:00 AM – 2:30 PM, 5:00 – 9:00 PM |
Wednesday: | 11:00 AM – 2:30 PM, 5:00 – 9:00 PM |
Thursday: | 11:00 AM – 2:30 PM, 5:00 – 9:00 PM |
Friday: | 11:00 AM – 2:30 PM, 5:00 – 10:00 PM |
Saturday: | 11:00 AM – 2:30 PM, 5:00 – 10:00 PM |
Sunday: | Closed |
Update: We were able to finally talk with the manager the following Monday. He apologized for the rude wait staff and the issue with the hair. He provided us a full refund. I am adding a few stars back for the response.
Well I use to love this place but after finding a black hair in out take out order (my husband is bald and I have red hair) we called them to find a resolution (really just wanting another roll). The girl was SO rude and said “we are really busy and we were are just making her night more difficult). I asked if there was a manger and she told us that there was no manager. She then proceeded to hang up on us TWICE. It was the worst customer service I have encountered.
Our experience last night was really great. The service was excellent and the sushi was great. Volcano Roll is a must try.
Best sushi in town. Superb traditional and contemporary Japanese cuisine. Very clean, very safe. And very good service.
Owner provides a well rounded selection of genuine Japanese meals. The beef curry is great, as well as tempura. Katsu-Don is also great, and prices are just right. Owner is from Japan, so I can definitely recommend it’s authenticity. This is truly a privilege to eat in in middle of the US, let alone Iowa. Also, it is toasty warm as a refuge from the cold.
Loved the experience.