Category: | Meal delivery, Meal takeaway, Restaurant, |
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Address: | 2177 Defense Hwy, Crofton, MD 21114, USA |
Zip code: | 21114 |
Website: | http://www.pizzabolis.com/ |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 12:00 AM |
Tuesday: | 10:30 AM – 12:00 AM |
Wednesday: | 10:30 AM – 12:00 AM |
Thursday: | 10:30 AM – 12:00 AM |
Friday: | 10:30 AM – 1:00 AM |
Saturday: | 10:30 AM – 1:00 AM |
Sunday: | 10:30 AM – 12:00 AM |
The pizza is definitely better than the big-name chain pizza places.
However, the customer service leaves much to be desired. We usually overlook the semi-unpleasantness but our most recent experience caused me to leave this review and email the corporate office.
We tried to order the Black Friday pizza special using the restaurant's app. The app was not working and the online ordering feature was inoperable as well. We called the store and spoke to someone who said he was the manager. He told us that--even though he was (1) aware of the existence of the special and (2) aware that the online ordering feature was not working--he would not honor the special...because we were not ordering online.
Even though I tried to reason with him by reiterating that I was PREVENTED from placing the order online through no fault of my own, the only response given was that I needed to send a text or email to share that there was a problem. This is of NO help when I was trying to take advantage of a special that will expire by the time someone has an opportunity to read my email.
I still think the pizza is very good. But please do better with customer service.
This pizza bolis was good my only knock on it is that it doesn't serve the type of fries I like personally. They serve seasoned fries vs just thick fries like I like
my night started with a very “lazy” hunger. Sleepy, slightly hung over, and in need of some delivery. Placed my order via grub hub. Forgot to order some ranch on my sub so I called and they added it on the side, very smooth. When I got my food and noticed the stapled pouch of ranch on the bag, I knew right there that this was going to be interesting. I ordered “garlic bread with cheese” thinking they were sticks. Nope, just a closed sub sandwich with cheese inside. That was pretty funny ngl. But boy let tell you, two bites into that sub and it was game over. At least my dog enjoyed it. This review isn’t about bad service just simply my experience. I personally work in the food business myself (pizza too) so I know how annoying it is getting bad reviews. But to sum up this whole experience. Just stick with the pizza man. Play it safe.