Shell

The battery light on my car went on while I was driving on the interstate and the engine started sputtering. Turns out the alternator was not working properly and the car was running off the battery. I was able to pull in and had the alternator replaced in less than two hours. Very efficient and professional!

BE CAREFUL WHEN YOU DRIVE IN!! Their roads are horrendous and it caused damage to the underside of my car. I've been battling for weeks now to get someone to respond to me on reimbursing the damages. The station manager has not responded to any escalation requests by Shell headquarters and I'm at my wit's end.

One of the covers in the ground for the gas was NOT secured and surrounded by broken asphalt, it's very dangerous.

The noise it made was so loud everyone that was pumping for gas turned their heads to see what the noise was from! The cashier witnessed the whole thing as she was outside sweeping.

I got out and asked her to put up a hazard sign because someone could seriously get hurt and she turned right around to go inside and ignored me. She was very unhelpful to the point where I had to get the police involved because she refused to give me any contact information for the station manager which I understand they're trained not to, but still, is there no protocols for when accidents happen onsite??

UPDATE: I finally was able to get in touch with the right people and was properly reimbursed for the damages to my car. I'm updating to 3 stars and knocking off 2 due to the amount of stress I went through when I was just trying to fill up my car with gas.

Its a gas station like every other, however it tends to be more affordable due to its heavy traffic area.

Very fast, polite, and professional service. I called ahead to ask about having a tire repaired (remove nail and plug the hole). They assisted me as soon as I arrived and did a nice job at a reasonable cost.