Charleys Cheesesteaks and Wings

We absolutely love their cheesesteaks! The portions are great and always taste great. My only complaint is the soggy fries. I really wish they would make their fries crispier and seasoned better. The strawberry lemonade is awesome.
I placed an online order and it was ready by time we arrived. It would be nice if they had someone and spot reserved for online order pickup instead of waiting in the same line as people ordering.

Today I ordered 2 chicken cheese sandwich 1 combo. When I got home I had 2 steak cheese sandwich, we don’t eat beef. I immediately called them 4 times and got no answer, I finally left a message. I didn’t go back to the store because I live 10 miles away. So disappointed we just through the sandwiches away. One thing else I will say is I been going there twice a week and they never mope the dirty floor where they want you to sit and eat. I also said something to them about that 2 days ago but when I came in today the floors still hasn’t been cleaned. What else is not getting cleaned. Today 12/14 ticket # 33.I thought I had found a good place for a chicken cheese sandwich. Left my name and number on their answer machine. No call back.