| Category: | Restaurant, |
|---|---|
| Address: | 640 Riverdale St, West Springfield, MA 01089, USA |
| Zip code: | 01089 |
| Website: | https://www.ihop.com/en/restaurants-west-springfield-ma/640-riverdale-street-2075/?utm_source=Go |
| Opening hours (Edit) | |
|---|---|
| Monday: | 6:00 AM – 10:00 PM |
| Tuesday: | 6:00 AM – 10:00 PM |
| Wednesday: | 6:00 AM – 10:00 PM |
| Thursday: | 6:00 AM – 10:00 PM |
| Friday: | 6:00 AM – 12:00 AM |
| Saturday: | 6:00 AM – 12:00 AM |
| Sunday: | 6:00 AM – 10:00 PM |
Service was a bit slow but food arrived hot and was delicious. Coffee was awesome. Bacon a bit salty. Prices sooo much lower than NYC. Overall a very good meal.
The food was amazing! Best meal I’ve ever had at an IHOP!! Perfectly cooked and tasty. However, the service was... lacking. We got there around 10 PM, so it’s not like it was right before close. The hostess gave us a glare when we walked in the door, as if we had come in 2 minutes before closing. It wasn’t very busy, there were maybe 3-4 other tables split between two servers. Our server was nice, but getting what we asked for was difficult. We asked for ketchup and extra napkins, but eventually had to go find our own so we could eat our food. The manager was at the register when we went to pay, and barely said two words to us. Didn’t say thank you or have a good night or anything. They also wouldn’t accept our IHOP coupon from the Sunday paper.
They have the best selection of syrup! They serve a great variety of foods(not just breakfast foods) and drinks like hot chocolate, coffee, soda, milk, orange juice, etc. I love coming here with family because of the great atmosphere. There is often a short wait of about 15 minutes but the wait can get long during rushes. The staff is friendly, but often overwhelmed so service can be slow at times. Food is delicious and resteraunt is always clean.
They have really good breakfast and the dinners are good too. The coffee is excellent.
I have only once ever had bad service.
The pancakes are delicious.
The only reason I don't give them 5 stars is because the food is of fast food style. That is not bad, just not gourmet caliber, but remember, this is a chain. You won't be disappointed if you go in knowing this.
The entire bill is 50% off on Tuesdays if your "lucky" enough to be part of the senior crowd. That's 55 at IHOP.
The staff was friendly and took time to make the experience fun for the little kids, that made me happy. Our sever was attentive and seemed to know what we were going to ask for before we did. It does a lot of business on a Saturday morning so it may require a wait. The food was just as expected. They were also very willing to make changes from menu description to make sure you got what you wanted. If you have the time I think most will be satisfied with the experience.