Rita's Italian Ice & Frozen Custard

I think that customer service is almost as important as the taste of the product itself. I give both the customer service and the custard a 5/5. The staff is knowledgeable and professional and passionate! I’ve only tried the custard but it is truly incredible. I personally think it’s WAY better than Andy’s. Actually, I don’t even think they’re in the same category. I’m looking forward to weekly outings here with my family. Oh, and they have some green outdoor seating too!
This place is a true little gem that’s been added to our neighborhood is SW Springfiled!

I have had Rita’s for a very long time, but it had only been far away. But now this one is closer, and it did not disappoint. I got the cotton candy gelati, easily a 5 star, wish I could rate it more!

a good little experience. the custard is the best! any pairing you make will be solid, and i especially like the vanilla custard as my mix!
i got the banana ice with vanilla. good stuff!

Management needs to offer a tip option and/or tip jar because the staff was super friendly and helpful! I will definitely be back to enjoy another frozen treat!

Absolutely delicious; so glad to have one here in Springfield! I have visited a few times with family, and I’m convinced there isn’t a bad flavor.

That being said, as constructive criticism, I would recommend that the staff write down orders. A handful of times the wrong flavor of custard or ice was given. Won’t keep me away though.